Frequently Asked Questions

How do I personalize my art print?

Many of our art prints come with the option of adding a name and date.

To personalize your print:

Select the size of the print you would like.
Check the box to add a personalization.
Type in the name as it should appear on the print
    (example: Sofia   or   Sofia Jensen)
Type in the date as it should appear on the print     
    (examples: March 27, 2015  or  27 March 2015)

You can see an example of each personalized print by clicking on the extra product photos.  

 

How much does shipping cost?

Shipping fees
Denmark – 29 kr
International – 50 kr

We offer free shipping in Denmark for orders over 250 kr.

 

Do you accept returns?

Personalized prints
Personalized prints are made to order and are not refundable.

Art prints
Art prints may be returned, up to 14 days from the day you receive your order. If you would like to return an art print, send me a message by filling in the contact form. 

Shipping fees are not refundable.
Shipping fees for returns are paid for by the customer.

What happens if my order is damaged when I receive it?

I personally package each order to ensure that each item is in perfect condition. However, some items may be damaged during shipping. 

Please contact me immediately (no later than 5 days after receiving your order) if you receive a damaged item.

Send us an email